We reported in April 2017, that we had been awarded the Lexcel accreditation for a further period of 3 years. To retain accreditation, firms must pass an audit each year. We are delighted to have passed this year’s audit. The lexcel assessor commended us on a number of areas of good practice. This was also the case last year. Since then we have continued to listen to feedback from our clients and staff, and made more improvements to our practice management and client care procedures. We are grateful to all our staff for their hard work, supporting our endeavours to provide a bespoke, sensitive and high quality service to our clients. This success will not make us complacent. We recognise the importance of always striving to improve, and of learning from any mistakes we make.